InTime

How to fix “Uncompressing InTime 100% … Extraction failed.” error?

1903 views April 16, 2021 April 16, 2021 pohheng 0

Symptom:

When installing InTime or InTime Server in Linux, you encounter an "Extraction failed" error message.

This may be due to the fact that directory containing the installer (not the target installation folder) is not owned by the user installing the software, even if he or she has write permission.

Example:

  • User performing the installation: "edadmin"
[edadmin@SERVER intime_folder]$ ./intime_v3.1.4_64bit_linux.sh 
Verifying archive integrity...  100%   All good.
Uncompressing Plunify InTime version 3.1.4 Build (682ad84)  100%   ... Extraction failed.
Terminated

[edadmin@SERVER intime_folder]$ touch 1
[edadmin@SERVER intime_folder]$ cd ..
[edadmin@SERVER tools]$ ls -lsh
4.0K drwxrwxrwx. 12 anotheruser   anotheruser   4.0K Apr 16 16:06 intime_folder

Resolution:

Change the ownership of the directory containing the installer to the one installing the software.

[root@SERVER tools]# chown edadmin:edaadmin intime_folder
[root@SERVER tools]# su - edaadmin
[edadmin@SERVER tools]$ ls -lsh 
4.0K drwxrwxrwx. 12 edadmin       edadmin       4.0K Apr 16 16:30 intime_folder

Applies to:

  • Linux Operating System

Knowledge Base ID: 202104161 - Last Review: Apr 16 2021 - Revision: 1.0