How to resolve a “Distribute Strategies” error due to large project archives?

1996 views June 26, 2023 June 29, 2023 pohheng 0


When using InTime to submit a job for a big project archive file, you encounter an error message:

Process: DISTRIBUTE STRATEGIES | The InTime Server returned the following error message: Please check your networking and internet access. Operation: sourceupload_1, Tried: 4, InTime server at is inaccessible. 
Stacktrace: [125] is not contactable or not responding properly. [117] SocketTimeout, RETRYING AGAIN LATER: 1. Elapsed: 900014msec. 
File checksum operation at InTime Server took longer than expected. Current timeout is `900000` (in milliseconds). Restart InTime with an environment variable PL_JAVA_TIMEOUT_UPLOAD=`new timeout` (in milliseconds) and resubmit again."

or similar.


After the InTime Server receives the project archive, it validates the file checksum. If machine resources are heavily loaded, validation may take longer than expected and a timeout will occur. Increase the timeout by using an environment variable and restart the InTime client for the new timeout period to take effect.

$ export PL_JAVA_TIMEOUT_UPLOAD=<new timeout value> in milliseconds
$ ./

Applies to:

  • Linux Operating System
  • Windows Operating System

Knowledge Base ID: 202204191 - Last Review: Jun 28 2023 - Revision: 1.2