When using InTime to submit a job for a big project archive file, you encounter an error message:
Process: DISTRIBUTE STRATEGIES | The InTime Server returned the following error message: Please check your networking and internet access. Operation: sourceupload_1, Tried: 4, InTime server at 192.168.1.1 is inaccessible. Stacktrace:  192.168.1.1 is not contactable or not responding properly.  SocketTimeout, RETRYING AGAIN LATER: 1. Elapsed: 900014msec. File checksum operation at InTime Server took longer than expected. Current timeout is `900000` (in milliseconds). Restart InTime with an environment variable PL_JAVA_TIMEOUT_UPLOAD=`new timeout` (in milliseconds) and resubmit again."
After the InTime Server receives the project archive, it validates the file checksum. If machine resources are heavily loaded, validation may take longer than expected and a timeout will occur. Increase the timeout by using an environment variable and restart the InTime client for the new timeout period to take effect.
$ export PL_JAVA_TIMEOUT_UPLOAD=<new timeout value> in milliseconds $ ./intime.sh
- Linux Operating System
- Windows Operating System
Knowledge Base ID: 202204191 - Last Review: Jun 28 2023 - Revision: 1.2