InTime Server

Why are Agents not getting the settings from the InTime Server?

43 views May 23, 2016 May 26, 2016 plunify 0

Cause:

There is fixed duration set to prevent the Agent from fetching the settings on every heartbeat.

Resolution:

In Private Cloud Console, run the following commands. After 2 heartbeats (maximum duration of 4 minutes), the settings will be populated, provided that the Agent’s status is FREE.

user> .admin
admin> .global.refresh

Applies to:

  • Linux Operating System
  • Windows Operating System

Knowledge Base ID: 4004 - Last Review: May 21, 2014 - Revision: 1.0