Cause:
This is due to an InTime software crash. Diagnostics files are generated for Plunify to further investigate the issue.
Resolution:
- Click on “Send Report To Plunify” button if the network connection allows access to the Internet. Do note down the 36 characters (example: 56517f4a-30c4-99ef-12d77844-79d399e0) report file ID before clicking the button.
- If InTime resides in an isolated network (no access to the Internet), note down the 36 characters report file ID and proceed to the following directory /home/<username>/.plunify/crash_reports. Send the files (example: 56517f4a-30c4-99ef-12d77844-79d399e0.dmp and 56517f4a-30c4-99ef-12d77844-79d399e0_intime.log) to Plunify via email.
- Close the form and relaunch InTime.
Applies to:
- Linux Operating System
- Windows Operating System
Knowledge Base ID: 4001 - Last Review: May 21, 2014 - Revision: 1.0