- Check if any InTime Agent is running using the command below:
$ ps -ef|grep intime_agent
Start the agent if it is not running. You may need to wait 1-2 minutes for the InTime Agent to register itself with the InTime Server.
- Is the InTime Agent pointing to the right IP address (InTime Server's)?
Please refer to the user guide to configure InTime to point correctly to the InTime server.
- Try using the telnet command to connect to the InTime Agent machine:
$ telnet <InTime Agent machine's IP address> 39940
If you are unable to connect, most probably firewall settings (such as iptables in Linux) are blocking the connection. Contact your IT person to verify.
- The InTime Agent process could have hanged, so kill the process using the following command:
$ killall -9 intime $ killall -9 intime_agent
Start agents again.
- Windows Operating System
- Linux Operating System
Knowledge Base ID: 201702021739 - Last Review: Feb 02, 2017 - Revision: 1.0