Error Messages

How to fix “JSON Parser error: Failed to determine end of JSON data” error message

597 views March 6, 2018 March 28, 2018 pohheng 0

Cause:

This error might appear when running InTime on Linux machine (Centos 6 and above). You might also see the “symbol lookup error: libXrender.so.1: undefined symbol: _XGetRequest”

This error happens because the libX11.so.* and libxcb.so.* libraries are causing conflicts with the Java libraries.

libXGetRequest

Resolution:

Remove the libraries with the terminal using the command below:

cd <intime installation directory>/bin
rm -rf libX11*
rm -rf libxcb*

This will remove the 2 conflicting libraries and fix the problem.

Applies to:
  • Linux Operating System

Knowledge Base ID: 201803061 – Last Review: Mar 06, 2018 – Revision: 1.0

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