How to resolve a “Failed to determine end of JSON data” error when importing results from InTime Server?

1996 views March 16, 2022 pohheng 0


When using InTime to import data from InTime Server, you encounter an error message:

Error receiving results from server. Errors: JSON Parser error: Failed to determine end of JSON data. JSON: "

or similar.

This is because the Java Virtual Machine (JVM) heap memory for the Java client is insufficient for the size of the data being imported.


Edit the file <session_path>/.plunify/plunify.ini.

  1. Find the group [intime] or create a new one if it cannot be found.
  2. Add the following lines to allocate additional heap memory:

Applies to:

  • Linux Operating System
  • Windows Operating System

Knowledge Base ID: 202203161 - Last Review: Mar 16 2022 - Revision: 1.0