AILab

How to restart the Remote Desktop in AI Lab

56 views July 25, 2018 August 15, 2019 pohheng 0

Cause:

After logging in via a Remote Desktop client to your AI Lab server, you may find some application windows blocking the Application task bar. These windows may be in an unresponsive state.
Perform the following steps to restart the remote desktop session.

Here is an example of the Application task bar being blocked from view:

 

Resolution#1:

Note: The current vnc session will be lost if restart vncserver.

1. Use the file browser to go to /usr/bin/, and double-click “gnome-terminal” to start a terminal session.

help_launch_gnome-terminal

2. Run the command ./restartvnc.sh in the command terminal.

help_restart_vncserver

3. Log in again via your Remote Desktop client or via the web browser.

 

Resolution#2:

Note: The current vnc session will be lost if restart vncserver.

1. Click the Restart VNC button in the browser.

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